Guest Column | By Jeff Robbins, CEO and Founder, LiveData, Inc.
Over the last decade, progress toward the Institute for Healthcare Improvement Triple Aim — improved patient outcomes and increased patient satisfaction, with reduced costs—has been driven by the implementation of systems of record and systems of engagement. Systems of record—predominantly electronic health records (EHRs)—capture the data that healthcare organizations need, while systems of engagement such as mobile monitoring tools, planning and scheduling tools, and patient portals transform the data into actionable information. Healthcare organizations are beginning to accrue benefits from these systems, but the use of machine learning (ML) and artificial intelligence to create systems of intelligence is ready to produce a truly transformative leap forward.